Legal
Refund Policy
Last updated: January 2026
Domain registrations and renewals
Domain registrations and renewals are generally non-refundable once submitted to the registry, since fees are paid to the registry immediately. In rare cases where the registration failed, we refund automatically.
Services
SSL, email, DNS, and spam filtering plans are eligible for a full refund within 14 days of purchase if you have not consumed the service.
How to request a refund
Email support@acmedomains.com with your order number.